eSoftPos Q & A

no. 4 Hardware compatibility guide admin 2013/12/26

eSoftPos Hardware Compatibility Guide

eSoftPos can readily work without any extra hardware; however, it also supports receipt printers, cash drawers, magnetic card readers and barcode scanners. Since eSoftPos is a web-based application, its support of hardware is through the browser and operating system.

This article will discuss the compatibility of eSoftPos with different hardware.

  • POS Receipt Printers

  • Cash Drawers

  • Barcode Scanners

  • Non-Supported Hardware


POS Receipt Printer Compatibility

POS Receipt printers are specialized printers used to print tape receipts. Instead of paper sheets, they use paper rolls, which is more cost-effective. POS printers are also faster than regular printers, printing at an average speed of 8 inches per second.

Most POS printers either use dot-matrix or thermal transfer printing technology. Thermal printers are faster and more cost effective since they do not require ribbon replacement. On the other hand, dot-matrix printers can print on 2-ply paper. This allows you to keep a duplicate copy of the receipt. Thermal printouts also fade over time or when exposed to heat.

Popular brands of POS printer include Epson, Star Micronics, IBM, Samsung, Ithaca (Transact Technologies), Cognitive, and Citizen.

eSoftPos is compatible with any model of printer provided that the printer comes with appropriate software driver for your PC and operating system. eSoftPos communicates with the printer through the browser and the software driver.

Cash Drawer Compatibility

A cash drawer is a compartment underneath a cash register where the cash from transactions is kept. The drawer typically contains a removable till. The till is usually divided into compartments used to store each denomination of bank notes and coins separately to make counting easier.

eSoftPos supports cash drawers through POS receipt printers. This means that cash drawers have to be connected to the receipt printers. Through the receipt printer software configuration, you can setup cash drawers to open every time the receipt printer prints the receipt.

Technically, eSoftPos will support any brand or model of cash drawer that can be connected to your POS receipt printer. Your POS receipt printer must support the connection of a cash drawer.


Barcode Scanner Compatibility

The use of a barcode scanner is optional but very useful when you have hundreds or thousands of items. Instead of typing the stock number or barcode to search for an item, you can now scan the barcode label of the item.

Most barcode scanners behave like a keyboard and will type the barcode number as you scan the barcode label. They donot require any additional software to be installed. Meanwhile, a few scanners will require additional software installation and extra programming to be done. eSoftPos will only support scanners that behave like a keyboard.

Most scanners will also insert ENTER after scanning the barcode, so you can scan the next item easily. If your scanner does not have ENTER, you have to manually press ENTER on your keyboard to scan another item. If this is the case, consult your scanner manual or your supplier to program the scanner to insert an ENTER after every scan.


Non-Supported Hardware

eSoftPos does not directly support the following hardware as they will require programming in specific operating system, which will make eSoftPos platform dependent.

  • Pole Display
  • Barcode Printer